Microsoft Certified Desktop Support Technician (MCDST) (Microsoft Official Course 271 & 272)
Course Content
The Microsoft Certified Desktop Support Technician (MCDST) credential proves that you have the skills to successfully support end-users and to successfully troubleshoot desktop environments that are running the Microsoft Windows XP operating system. MCDTS candidates are required to pass two core exams.
SCQF: 7
Entry Requirements
This course requires prior knowledge and experience of working within a Windows XP environment.
Study Mode
Day Release and Part Time
Duration:
5 Days or 10 Evenings
Day
Varies
Time
Day 9.00am-5.00pm
Evening 6.00pm - 9.00pm
Progression to
Professional Development Award or HNC/D in Computing: Technical Support
Cost
£470
